data breach compensation News

Compensation in response to a data breach is most effective when it meets customers’ expectations for what is appropriate, according to a new study by information systems researchers at the University of Arkansas. Such data breaches encompass privacy, information and …

Offering customers discounts in future purchases and free credit monitoring —strategies used by Target after its large-scale data breach — may raise suspicions rather than satisfy customers’ sense of justice, according to researchers at the University of Arkansas. Information systems …