Internet News

Massachusetts’ Knight-Dik Insurance: 100 Years, Four Generations

When Thomas Babb launched his insurance agency – Thomas Babb Insurance Agency – in an 11-story building in downtown Worcester, Mass., in 1917, he also launched a legacy that would span a century of growth and four generations of leadership. …

UK Insurer Ageas Uses Artificial Intelligence to Manage Motor Claims

UK insurer Ageas has begun to use artificial intelligence (AI) technology to help manage its motor claims in partnership with AI specialist Tractable. In what it describes as “a first” for the UK market, Ageas said the technology is now …

Zurich Insurance Deploys Robots for Personal Injury Claims Handling

Zurich Insurance is deploying artificial intelligence in deciding personal injury claims after trials cut the processing time from an hour to just seconds, its chairman said. “We recently introduced AI claims handling … and saved 40,000 work hours, while speeding …

AXA Launches Unit Focusing on Innovation, New Business Models with Phillips as CEO

AXA has appointed Joyce Phillips as chief executive officer of a new business unit dedicated to customer innovation and new business models. Phillips becomes a member of the management committee of AXA Group and reports directly to Thomas Buberl, CEO …

TMK Offers Construction Insurance in UK, Ireland via Online Broker Portal

Tokio Marine Kiln (TMK), the international specialist insurance business, has added construction to its One TMK broker portal. The tailor-made construction insurance product is underwritten through a fully automated process, TMK said, noting the platform provides an efficient way for …

Society Must Prepare for Disruptive New Techologies, Warns Alibaba Chairman

Alibaba Group Holding Ltd. Chairman Jack Ma said society should prepare for decades of pain as the internet disrupts the economy. The world must change education systems and establish how to work with robots to help soften the blow caused …

Slow Computers & Internet, Outdated Systems Demoralize EU Workers: Survey

It was the third hour of doing nothing that broke James Scott. The 25-year-old researcher was sitting at his desk at an insurance firm in northern England when the internet went down. And with it went access to all of …

Allianz Insurance Launches Live Video Streaming Platform for Property Claims

Allianz Insurance, the U.K.-based subsidiary of Allianz SE, has launched a video streaming platform called Allianz Site View, which is designed to enhance its claims proposition by enabling customers to send images, video clips or conduct live video interactions with …

Technology Being Blamed for Driving Up Massachusetts Car Insurance Rates

Auto insurance rates in Massachusetts are on the rise and technology is to blame. Industry experts tell The Boston Globe that drivers distracted by smartphones are crashing more often and those cars are now more expensive to repair because they’re …

Technology Is Ultimate Savior of Insurance Industry: Opinion

Insurance companies are running out of ideas. They’ve bolstered their balance sheets since the financial crisis but have few racy growth prospects in a world of low interest rates, pricing pressure and regulatory hassles. Big mergers may be the most …