Robin Westcott News

Florida Names Burgess as New Insurance Consumer Advocate

Florida Chief Financial Officer Jeff Atwater has named Steve Burgess as the state’s new insurance consumer advocate.Burgess previously served in that role from 2004 to 2007 and from 1990 to 1997. Most recently, he was the staff director for the …

Florida Consumer Advocate Westcott Resigns for Job with Industry

Florida’s Consumer Advocate Robin Westcott has resigned to become the vice president of the American Association of Insurance Services, an Illinois-based industry organization that develops standardized forms and rating information for 700 property/casualty insurers. Westcott, an attorney, handed in her …

Florida Consumer Advocate to Review Insurers’ Homeowners Claims Handling

Florida’s insurance consumer advocate is launching a group to look at how insurance companies are handling claims from homeowners. Robin Smith Westcott said she is creating a working group to come up with recommendations, including whether legislators should change state …

The Politics of Florida PIP: Industry Looks on While Pols Seek Answers

Most agree that Florida’s automobile no-fault personal injury protection (PIP) system needs to be reformed. But in the halls of the state Capitol the struggle over just how to reform the law has exposed how complicated it is to rein …