The evolution of Customer Relationship Management (CRM) software during the past 10 years has truly revolutionized the way businesses conduct...
Yearly Archives: 2003
When the Sept. 10, 2001 issue of the Insurance Journal carried Demotech’s predictions on the maximum number of insolvencies that...
“Client, insure thyself!” Well, it hasn’t quite reached that point yet, but the hard market has caused insurance buyers to...
I am the public and I’m here to help the government!” How can you make money and reduce insurance fraud...
So what is the going rate for agencies nowadays?” is the question we often hear from interested buyers and seller...
What is customer service? Customer service in an insurance agency is made up of four specific functions: Processing, Professional Advice,...
Fitch Ratings assigned a “AA-” insurer financial strength (IFS) rating to HCC Insurance Group, which is led by Houston Casualty...
Fitch Ratings affirmed the “AAA” insurer financial strength ratings of the National Indemnity Co. and the six associated members of...
Standard & Poor’s Ratings Services removed from CreditWatch and affirmed its “BB+” counterparty credit rating on Argonaut Group Inc. and...
A $308 million after-tax charge taken by Chicago-based carrier CNA Financial Corp.’s primary insurance subsidiaries have led to a downgrade...