CSR selling doesn’t happen by decree. Principals can’t simply declare a sales quota and expect instant results. It is a long-term process getting customer service representatives involved in selling. Management must take some well thought out steps to motivate reps …
Stock Prices: Brokers’ stock prices were mixed as 2006 came to a close. The two largest brokers did not fare well in 2006 as Marsh & McLennan Company Inc.’s (NYSE:MMC) stock was down 1.2 percent for the year and Aon …
Sen. Patrick Leahy, D-Vt., chairman of the Judiciary Committee, joined with Senate Democratic and Republican leaders earlier this month to introduce a bipartisan bill that would strip the insurance industry of its limited antitrust exemption. Leahy introduced the Insurance Industry …
Virtually all industries respect and demand top line growth. Publicly traded companies, competing for capital, are required to demonstrate an ability to facilitate top line growth. In stark contrast to other industries, the property/casualty insurance industry prefers slow but steady …
Bernd (Bernie) G. Heinze, executive director of the American Association of Managing General Agents (AAMGA), recalls a perfect example of the regulatory difficulties the surplus lines industry faces. A colleague at a Congressional hearing he attended produced a stack of …
Corporate governance, stockholder activism, pricing discipline, a surprise event to define next D&O cycle Things are about as good as they can get right now in the directors and officers liability environment but that doesn’t necessarily comfort D&O brokers and …
At the trial of this cause of action, this court submitted instructions to the jury for it to determine whether punitive damages should be awarded and, if so, in what amount. After deliberating, the jury returned a verdict in favor …
The Insurance Industry Charitable Foundation announced it will be hosting its third annual Club100 Dinner on Thursday, March 8, 2007, at the Getty Center Restaurant in Los Angeles. Attendees will enjoy networking opportunities over wine, hors d’oeuvres, dinner and a …
The Independent Insurance Agents and Brokers of America (the Big “I”) says the debate over windstorm coverage is crucial for consumers and independent agents and brokers in many regions around the country. However, the group stopped short of endorsing a …
Washington’s Office of the Insurance Commissioner has ordered UnitedHealthcare Insurance Co. of Minneapolis to pay a $59,000 fine following an agency investigation into the company’s use of unapproved contracts to add chiropractors to its provider network. The agency ordered the …
