Monthly Archives: <span>October 2018</span>

How High Customer Expectations Raise the Bar for Insurance Industry

Record high customer satisfaction among auto insurance customers is clearly good news for customers, especially at a time when their overall customer experience is being tested by the rising cost of auto insurance. For insurers, on the other hand, record …

U.S. Safety Agency Probing Mercedes-Benz Recall Notice Practices

Mercedes-Benz USA is under investigation by U.S. safety regulators who say the luxury-auto maker may be taking too long to send safety recall notices to car owners and inform the government. The National Highway Traffic Safety Administration told the unit …

Wells Fargo Says Repaying Auto Insurance Customers to Take Until 2020

Wells Fargo & Co. will not finish paying back the estimated 600,000 customers it wrongly charged for auto insurance until at least 2020, the bank said in a letter to U.S. lawmakers seen by Reuters. U.S. regulators slapped Wells Fargo …

Florida Fraud Strike Team Targets Unlicensed Contractors in Panhandle

Three contractors conducting business in Leon, Gadsden, and Gulf counties have been removed from the Panhandle by the Florida Department of Financial Services’ Disaster Fraud Action Strike Team for unlicensed activity following Hurricane Michael, according to a statement from Florida …

Shook-Leavitt in Idaho Now Leavitt Inland Pacific, Cunningham New Owner

Mike Cunningham has been named new co-owner of Shook-Leavitt Insurance Agency in Idaho, which will now do business as Leavitt Inland Pacific Insurance Services. Amy Shook remains with the agency as manager and a licensed agent. The changes will not …

Idaho Trucking Operator Convicted of Pocketing Premiums

A fraud investigation initiated by the Idaho Department of Insurance lead to the criminal prosecution of a local trucking company owner who pocketed insurance premiums. DOI investigators teamed with the state Attorney General’s Office following a consumer tip to build …

Possible Mold in Grain Harvest May Threaten Wisconsin Farmers’ Profits

Wet weather this year has delayed Wisconsin’s grain harvest and caused widespread mold problems in farm fields, according to agriculture experts. The U.S. Department of Agriculture expects Wisconsin farmers to harvest a record amount of soybeans this year, but farmers …

Brightway Insurance Opens New Locations in Midwest, South Central Regions

Florida-based insurance agency franchisor, Brightway Insurance, has recently opened new stores in Louisiana, Michigan and Texas. Ankur Patel and Vipul Hapani opened Brightway, The Blue Water Agency in Ann Arbor, Michican. Joseph Bohrer opened Brightway, The Joseph Bohrer Agency in …

14% of Louisiana Bridges Are Deficient, Report Says

A national transportation research group says 14 percent of Louisiana’s state and local bridges are structurally deficient, the seventh-highest rate in the nation. A report by TRIP, a Washington, D.C.-based nonprofit organization, says 1,821 bridges in Louisiana are deemed to …

Ohio Supreme Court: Subcontractor’s Faulty Work Not Covered by Contractor’s Policy

The Ohio Supreme Court in early October ruled that a general contractor’s commercial general liability policy does not cover the faulty work of a subcontractor. In its consideration of Ohio N. Univ. v. Charles Constr. Servs., Inc., the court relied …