Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

General American Settles Lawsuit For $55 Million

Aug 25 2000 // General American Life Insurance Co. has agreed to pay $55 million to settle a class action lawsuit alleging the company deceived life insurance policyholders. If approved by a federal judge, the money would go to 251,000...

Legislators Called on to Enact Calif. Ins. Policyholder Bill of Rights

Aug 4 2000 // Representatives of California’s leading consumer protection organizations and a representative of the Northridge earthquake victims’ association, Community Assisting Recovery (CARe), challenged legislators...

AXA to Share $2.5 Billion In Life Assets

Jul 25 2000 // French insurer AXA has proposed to release $2.5 billion in “orphan” assets in its British life insurance fund, which could mean a $788 million payout for policyholders. The proposals, reported Tuesday by...

Lying, Cheating and Stealing

Jul 24 2000 // There are a number of sins to which those providing services for money are susceptible: product ignorance, market ignorance, administrative incompetence, disloyalty and betrayal, slothfulness, untruthfulness, and stealing....

Unilateral Reservation Rule Gets Support from Industry

Jul 13 2000 // A dog bite has taken the question of unilateral reservations to the California Supreme Court. Insurance groups are urging the court to adopt a unilateral reservation rule for the reimbursement of settlement payments in...

States Ratify $213.5 Million Settlement on Discriminatory

Jul 11 2000 // States representing more than 86 percent of the American General policyholders that paid race-based life insurance premiums have ratified a multi-million-dollar penalty and restitution settlement negotiated by Florida...

Calif. Assembly Fails to Pass SB 1925; Takes No Action on SB 1899

Jul 7 2000 // On July 5, the Assembly Insurance Committee failed to pass Senate Bill 1925. In its original form, the bill would have required insurers to provide earthquake insurance to policyholders at any time, even if they recently...

Agents in the Claims Process

Jun 26 2000 // In any service industry, speed in responding to customer requests, customer satisfaction with performance (both in the short run and in the long), and accuracy in statements made are all terribly important. The three are...

INSURERS AGREE TO REFUNDS

Jun 26 2000 // GEICO and Liberty Mutual Insurance companies have agreed with Texas Attorney General John Cornyn to return nearly $600,000 deducted from Texas policyholder claims when damaged auto parts were replaced by newer parts. Under...

Commercial Lines Deregulation Continuesto Gain Momentum at State Level

Jun 26 2000 // Chalk up 2000 as another year for making great strides in passing legislation relating to deregulation. Since 1997, 21 states have passed laws deregulating commercial lines to one degree or another. “In 2000, we had...

State Farm to Return Over $1 Billion to Policyholders

Jun 13 2000 // State Farm Mutual Automobile Insurance Co. will pay dividends of just over $1 billion to auto insurance policyholders in 49 states, the District of Columbia and three Canadian provinces. The return of premiums, approved...

Quake Bills Could Create Shaky Ground for Insurers

Jun 12 2000 // On May 24, the California Senate passed SB 1899 despite opposition from industry groups. The bill, sponsored by Senator John Burton (D-San Francisco), has been referred to the Assembly Judiciary Committee for further...

WORKERS’ COMP MARKET OVERVIEW

Apr 3 2000 // CALIFORNIA STILL CRAZY AFTER ALL THESE YEARS By Sky Barnhart “After five years of product being given away, it’s a crazy, crazy market, and it’s put a lot of people on the producers’ side out of...