Articles by Bill Wilson

Wilson, CPCU, ARM, AIM is the founder and CEO of InsuranceCommentary.com and the author of the book "When Words Collide: Resolving Insurance Coverage and Claims Disputes." His column, "Is It Covered?", is published in Insurance Journal Magazine.

Wildfires and Lessons Learned

“I conceive that the great part of the miseries of mankind are brought upon them by false estimates they made of the value of things.” — Benjamin Franklin It seems difficult to watch a daily newscast that doesn’t have a …

Triple Net Leases

Historically, triple net leases have been used for long-term leasing of larger properties, but increasingly they have been prescribed for smaller and/or short-term leasing arrangements, including rentals of individual offices or sections of buildings, along with window plate glass, HVAC …

Wildfires and Government Action Exclusions

One of my first visuals of the conflagration in Los Angeles was a video of vehicles on the streets in the Pacific Palisades community being bulldozed to clear room for emergency vehicles. With traffic snarled as residents attempted to evacuate …

Words Matter

In my September 2020 column, I wrote an article called “Is It Covered? The Unimpeachable Case of What ‘Are’ Is.” The article was about a claim involving a Property Not Covered category for damage to vehicles in ISO’s CP 00 …

Insurance and Shrinkflation: Caveat Emptor!

Everyone is familiar with the significant price increases of many products and services in recent years. We call that “inflation” and it is essentially the reduction in value of a product or service based on the product or service remaining …

Named vs. Open Perils

This column is written primarily for insurance professionals, though I hope that the information I include is helpful to practitioners when communicating with prospects and insureds. In this month’s column, I’d like to discuss a topic addressed specifically to insurance …

Commoditization and Storytelling

Last year, I addressed the issue of insurance policy commoditization in the context of industry advertising in at least four of my monthly columns. Over the years, I’ve blogged about it several times. Recently, I’ve posted about it on my …

Plumbing Water Damage Claims Revisited

Looking back at my Insurance Journal columns over the past 5 years, I found that I wrote at least one column a year about water damage claims. So, before this year runs out, I guess it’s time for another, especially …

What Are ‘Weasel Words’ and What Is ‘Tergiversation’?

In the 1990s, I co-wrote a seminar with the late, great John Eubank, CPCU, ARM called “How to Battle an Adjuster … and Win Every Time!” Later, I changed the name to “How to Win Friends and Influence Adjusters,” but …

The Problem(s) With Hail Claims – Part 3

My previous two columns (May and June 2024) addressed issues with hail and windstorm claims regarding the discovery and reporting of damage, actual cash value versus replacement cost valuation and 180-day reporting conditions, percentage deductibles, special cosmetic damage limitations, and …