Articles by Denise Johnson

Denise Johnson is editor of claimsjournal.com.

New York’s Delayed Retail Worker Safety Act Goes into Effect June 2

Originally set to go into effect Jan. 31, New York’s new law offers workers more protections against workplace violence and harassment. The Retail Worker Safety Act (S. 8358B/A. 8947C), signed by Gov. Kathy Hochul (D) on Sept. 4, 2024, requires …

Claims Service, Tech, Communication Top Independent Agent Concerns

Claims, communication, and technology are the top three concerns for independent agents when placing new business with a carrier, according to insurtech Vertafore. The findings were the result of a survey of nearly 1,300 insurance professionals including account managers, agency …

Future of Auto Insurance: OEM-Insurer Ties Could Boost Profits, Loyalty

The fragmented auto insurance customer experience is set for disruption, according to a new report by Deloitte. The report, “Reinventing the insurance customer experience for loyalty,” highlights how collaboration among original equipment manufacturers (OEMs), insurers and captives can drive the …

Claims Service, Tech, Communication Top Independent Agent Concerns

Claims, communication, and technology are the top three concerns for independent agents when placing new business with a carrier, according to insurtech Vertafore. The findings were the result of a survey of nearly 1,300 insurance professionals including account managers, agency …

Why Totaled Auto Losses Are Hard to Pin Down

The auto insurance market is tough and varied. Totaled auto losses are up, down or relatively stable, depending on the data source. Ever since the personal auto segment recorded a combined ratio of 112 in 2022 – a figure not …

Insurers Latest Target of U.S. AGs ESG Antitrust Concerns

Insurers and reinsurers who are members of the Net-Zero Insurance Alliance (NZIA), received a letter from 23 attorneys general raising potential legal concerns that might arise from their commitment to collaborate with other insurers to advance an “activist climate agenda.” …

Economic and Cyber Risks Lead Global D&O Concerns: Survey

At the top of increasing concerns for directors and officers around the globe are economic, geopolitical and cyber risks, according to the latest Directors and Officers Liability 2023 Survey released by Willis Towers Watson (WTW) and Clyde & Co., a …

Insurtech Funding Up 38% Over Q4 2022: Gallagher Re

Insurtech funding increased nearly 38% from Q4 2022 to Q1 2023, from about $1 billion to about $1.4 billion, according to a new analysis released by Gallagher Re. The U.S. leads France and the UK as the nation funding the …

Gallagher Re: US Leads Insurtech Investments, Funding Continues Healthy Climb

Insurtech funding increased nearly 38% from Q4 2022 to Q1 2023, from about $1 billion to about $1.4 billion, according to a new analysis released by Gallagher Re. The U.S. leads France and the UK as the nation funding the …

Economic and Cyber Risks Lead Global D&O Concerns: Survey

At the top of increasing concerns for directors and officers around the globe are economic, geopolitical and cyber risks, according to the latest Directors and Officers Liability 2023 Survey released by Willis Towers Watson (WTW) and Clyde & Co, a …