Articles by Ellen Lichtenstein

Ellen Lichtenstein
Ellen Lichtenstein (she/they) is a writer and digital content producer who’s been creating written and multimedia content for the insurance, financial, and insurtech industries since 2014. After spending eight years in non-fiction/reality TV production and casting, Ellen made the logical leap to creating content for the insurance industry, starting with employee benefits. Ellen later expanded into writing for and about agency management systems, insurance compliance management, and insurance technology trends. Ellen began writing for AgentSync in February 2021. Since then, she’s built a large portfolio of content surrounding insurtech and cloud technology, software as a service (SaaS) in the insurance industry, and the modern insurance producer experience – among many other topics. Ellen prides herself on the ability to write clever (but never cutesy!) content in an industry with a reputation for being filled with dry and technical subject matter. When not parked in front of a laptop creating award winning* insurance compliance management content, Ellen enjoys spending time with her husband and their horses, including riding many of Colorado’s best mountain trails. *Ellen’s content would be award-winning if awards existed for such things.

How to Renew Your Insurance License with a Criminal Background Part 1: Alabama through Georgia

This post is part of a series sponsored by AgentSync. Insurance licenses can be hard to get and keep, even for those with the most pristine backgrounds. So, what’s an insurance producer to do if they find themselves in the …

Pharmacy Benefit Managers: What They Are and Why They Matter

This post is part of a series sponsored by AgentSync. Yes, PBM is yet another in a long line of insurance acronyms, but where would we be without them? Using a lot more words to say the same thing, for …

How Technology is Combating Insurance Fraud

This post is part of a series sponsored by AgentSync. We recently wrote in great detail about the different types of insurance fraud, including how to go about committing each type (just for informational purposes, of course!). Today, our focus …

What Are Insurance Commission Clawbacks and How Can You Avoid Them?

This post is part of a series sponsored by AgentSync. Insurance commission clawbacks: The phrase alone invokes some unsettling imagery, even if you aren’t well-versed in the concept. Do you envision a bony, skeletal hand emerging from its earthly grave …

How BPOs Can Use Technology to Scale Their Insurance Compliance (and Spend Less!)

This post is part of a series sponsored by AgentSync. There are as many ways to “do business” as there are businesses. That is to say, no two organizations are the same. However, broadly speaking, some companies prioritize doing all …

10 Things that May (or May Not) Happen with the Insurance Industry in 2024

This post is part of a series sponsored by AgentSync. AgentSync’s partially humorous take on industry prognostication It wouldn’t be December without a new crop of industry prophecies for the coming year, now would it? While we appreciate the effort …

How to Commit Insurance Fraud (Without Even Trying)

This post is part of a series sponsored by AgentSync. Once upon a time, in Michigan… A licensed life insurance agent went door-to-door, posing as a Department of Insurance and Financial Services (DIFS) employee. According to consumer complaints that the …

3 Line Items You Can Remove from Your 2024 Budget

This post is part of a series sponsored by AgentSync. It’s that time of year again Fourth quarter is a busy time for nearly everyone, both inside and outside the insurance industry. You’ve got spooky season, fall and winter holidays …

It’s Open Enrollment Time Again! Prepare Your Clients to Make Good Choices About Benefits

This post is part of a series sponsored by AgentSync. Open enrollment is an important time for employers and employees, which means it’s an important time for anyone who sells benefit policies, including insurance agents, carriers, brokers, and dually licensed …

Unlocking the Future: Remote Work’s Impact on the Insurance Industry

This post is part of a series sponsored by AgentSync. The concept of working from home isn’t entirely new. In fact, it’s been around since well before the digital age, although most “work from home” jobs back then were agricultural …