Articles by Stephanie K. Jones

Be a Crocodile

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Keeping up with technology can be mind-boggling, even if you’re not the type of person who calls for tech support...

Be a Crocodile

By
Keeping up with technology can be mind-boggling, even if you’re not the type of person who calls for tech support...

Be Fair to CSRs

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Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...