Automation Optimization News
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Florida’s Prestige Trucking Insurance Acquires Mulligan, an AI Automation Platform
Apr 9 2026 // Prestige Trucking Insurance, a retail brokerage and parent company of CSMV Underwriters, has continued its expansion with the acquisition of Mulligan, an artificial intelligence-based insurance automation platform. The...
Insurance Agency Automation 101: How EZLynx Solves Common Workflow Problems
Mar 31 2026 // Boosting Productivity The Problem: Endless Admin Work Repetitive admin tasks like follow-ups, document attachments, or renewal management can quickly overwhelm your team. These manual processes, while necessary, distract...
Price Optimization and Insurance
Feb 23 2026 // I spend a fair amount of time on LinkedIn posting and reading about insurance. Not long ago, there was a discussion about Instacart’s announcement that it would discontinue the use of an AI-powered tool that enabled...
Accounting and Commission Automation for Multi-Carrier MGAs in Texas
Feb 4 2026 // If you’re running a multi-carrier MGA in Texas, chances are your accounting and commissions workflow looks like this: Multiple carrier commission structures Split payments across brokers, sub-agents, and...
AI + Human BPO: The New Model for Insurance Process Automation
Nov 26 2025 // In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s no longer the case. Today’s most successful...
API Quoting vs Email-Based Intake – When to Automate, When to Route
Nov 10 2025 // In 2025, MGAs and carriers aren’t debating whether to automate – they’re debating where. Should submissions be routed through email and OCR triage? Or pushed through a full-blown API quoting experience? This...
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