Support Referrals Senior Consultant II - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

A day in the life of a Support Referrals Senior Consultant, and what it takes to do the job! 

The Senior Consultant II is responsible for supporting management in ensuring consistency and objectivity by conducting ongoing, quality investigations of Property policy coverage and damages through communicating with adjusters and defense counsel to review the claim file and determine claim value. The individual monitors trial activity and assists in developing highly complex litigation strategy.

KEY RESPONSIBILITIES

• Evaluates and provides authorization on complex Property files, ensuring alignment with company guidelines, legal standards, and best practices for claim resolution.
• Documents a system with notes, evaluations, and decision-making process.
• Performs open and closed audits of highly complex Property files including full file, partial file, payment, and outcome audits.
• Assists management in developing strategies to address highly complex Property files, damage evaluation, opportunities in file quality, and process execution through review and analysis of related measurements.
• Acts as a resource to MCO on highly complex Property claim or coverage matters and high severity claims.
• May serve as a subrogation or arbitration panelist.
• Participates in or leads Telephone Conferences regarding highly complex claims referred to Home Office.

SUPERVISORY RESPONSIBILITIES

• This job does not have supervisory duties.

EDUCATION AND EXPERIENCE

• 4-year bachelor’s degree (Preferred).
• 3 or more years of Litigation experience (Preferred).
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Property Adjuster Licensing in all states is required.

FUNCTIONAL SKILLS

• Applies highly advanced knowledge of insurance policy, coverage, and regulation.

#LI-DL1

Skills

Analytical Thinking, Arbitration, Client Counseling, Communication, Conflict Management, Decision Making, Industry Trend Analysis, Leadership Initiatives, Licensing, Professional Writing, Verbal Presentations

Compensation

Compensation offered for this role is $78,600.00 - 142,275.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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