Trucking Claims Specialist

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ "Superior" by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Trucking Claims Specialist to join our P&C Claims Casualty team. This role will report to the Director of Claims and is responsible for investigating and resolving commercial auto liability and physical damage claims, with a focus on trucking exposures. The ideal candidate will bring strong analytical skills, sound judgment, and a commitment to delivering high-quality claims service.

Key Responsibilities

• Investigate and resolve commercial auto liability and physical damage claims involving trucking exposures.
• Review and interpret policy language to determine coverage and consult with coverage counsel when needed.
• Manage a caseload of moderate to high complexity and exposure, applying effective resolution strategies.
• Communicate with insureds, claimants, attorneys, body shops, and law enforcement to gather relevant information.
• Collaborate with defense counsel and vendors to support litigation strategy and recovery efforts.
• Ensure claims are handled accurately, efficiently, and in alignment with service and regulatory standards.
• Participate in file reviews, team meetings, and ongoing training to support continuous learning.

Qualifications

• Three or more years of experience in the trucking industry, including commercial claims management.
• Experience with bodily injury and/or cargo exposures.
• Familiarity with trucking operations, FMCSA/DOT regulations, and multi-jurisdictional claims practices.
• Strong analytical and negotiation skills, with the ability to manage multiple priorities.
• Proven ability to manage sensitive and high-stakes situations with accuracy and professionalism.
• Possession of applicable state adjuster licenses.
• Juris Doctor (JD) preferred; alternatively, a bachelor's degree or equivalent experience in insurance, risk management, or a related field.