Grandville, Michigan Berends Hendricks Stuit Tom Stuit is surprised. He’s surprised that his employees could keep the nomination of his...
National Section
Houston, Texas HARCO Insurance Services “We already knew we were the best place to work. We just wanted to let...
Belchertown, Mass. Bell & Hudson “Our boss is the bomb,” says Michelle Tetrault, her voice barely above a whisper as...
Salaries and Benefits Lead but Quality of People and Relationships Win Votes, Too The results are in from the 2011...
San Pedro and Torrance, California Insurance Center Associates It was 8:30 a.m. Pacific Time on a Friday and Mike Randles...
Pasadena, California Chapman This year’s theme: communication. This year’s book: Crucial Conversations. The implementation: a reading and discussion group among...

Six Informal Ways to Target Commercial Lines There are still plenty of generalist insurance agencies around. These overly polite offices...
A U.S. appeals court handed President Barack Obama a victory for his signature healthcare law on Sept. 8, ruling against...

Over the years, I’ve engaged with thousands of independent insurance agents and brokers. Today, my work centers on enhanced technology...

Customer satisfaction with homeowners insurance companies this year is up from 2010, but still remains below levels achieved in 2009....