One burdensome fact of professional life for agents is that the industry may be the unrivaled champion when it comes...
Editor’s Note
In this era of downsizing and restructuring, it’s typically the first area to be cut. The marketing and public relations...
The American Insurance Association’s support of a draft proposal for an optional federal charter for p/c insurance companies has once...
When will the workers’ comp market get a break? Claim costs are climbing. Litigation is lingering. Rates are rising but...
In the continuing quest for great customer service, I offer the following excerpt from a newsletter published by Jack Fries...
There are three kinds of cell phone users: Type 1 is a Non-User—they may have one, but it is rarely...
With the emerging clarity of historical perspective, the effects of the catastrophe wrought by Tropical Storm Allison are coming into...
In the last issue, I wrote about getting a grip on GLBA. As we creep closer to the July 1...
With the possible exception of Charles Darwin, matters of evolution generally take a back seat on the news bus to...
It feels like the countdown to Y2K. Will we be ready? Will the industry fall apart if we aren’t in...