Hi Nick, First of all congratulations for your achievement and well deserved honor as I read thru this article. I am a user experience transformation consultant catering esp to the insurance and banking domain. Been working in this field for the last 15 years and also constantly studying the user needs and changing preferences. I believe, there’re a lot of similarities but interesting differences as well in the user preferences and needs for the younger agents demographic vis-à-vis traditional agents/agencies communities. Would like to know your thoughts on this.
Hi Nick, First of all congratulations for your achievement and well deserved honor as I read thru this article. I am a user experience transformation consultant catering esp to the insurance and banking domain. Been working in this field for the last 15 years and also constantly studying the user needs and changing preferences. I believe, there’re a lot of similarities but interesting differences as well in the user preferences and needs for the younger agents demographic vis-à-vis traditional agents/agencies communities. Would like to know your thoughts on this.