With incredible profits for 2013 reflecting 110% increase in income, why are you increasing homeowner rates by 20%. Does the word “greed” ever come up in your Board meetings? How much profit do you need to satisfy your inflated corporate salaries and stockholders? A loyal customer is treated with “so what” when I call to complain about a 20% increase. I am given all this bull about how the “weather” has increased payouts to policy holders “requiring” increase in rates. Is there anyone out there who thinks maybe senior citizens on fixed incomes and NO claims over 20 years might deserve a break? The answer is no, let’s screw them to the wall and make them shop a new carrier. I am disgusted and plan to tell the world all I can about how Liberty does NOT value its customers.
With incredible profits for 2013 reflecting 110% increase in income, why are you increasing homeowner rates by 20%. Does the word “greed” ever come up in your Board meetings? How much profit do you need to satisfy your inflated corporate salaries and stockholders? A loyal customer is treated with “so what” when I call to complain about a 20% increase. I am given all this bull about how the “weather” has increased payouts to policy holders “requiring” increase in rates. Is there anyone out there who thinks maybe senior citizens on fixed incomes and NO claims over 20 years might deserve a break? The answer is no, let’s screw them to the wall and make them shop a new carrier. I am disgusted and plan to tell the world all I can about how Liberty does NOT value its customers.