Hub International Agrees to Buy Aviva Canada Unit, National Home Warranty Group August 24, 2021 Hub International Ltd., the Chicago-based insurance broker, announced that it has signed a purchase agreement to acquire the assets of...
Call Center Humans vs. Automation: How to Make Inertia Work for Firms and Customers August 24, 2021 In the digital age, service center operations, including call centers and help desks, are increasingly important to organizations for interacting...
SEC Eyes Rules for Financial Firms’ Digital Engagement Practices: Reuters August 24, 2021 By Katanga Johnson and Chris Prentice The U.S. Securities and Exchange Commission (SEC) will seek input on whether digital customer engagement innovations used by financial firms...
New Wildfires Break Out on Greece’s Evia Island August 24, 2021 By Elena Becatoros ATHENS, Greece (AP) – Greece’s fire department scrambled firefighting aircraft and ground forces as at least two new blazes broke...
CVC Capital Completes $700M Purchase of RiverStone Europe from Fairfax August 24, 2021 CVC Capital Partners (CVC), the Luxembourg-headquartered private equity firm, announced the completion of its acquisition of RiverStone Europe from Fairfax...
Fire on Mexico’s Pemex Offshore Oil Platform Kills at Least 5 Workers, Cuts Production August 24, 2021 MEXICO CITY – Five workers were killed and six injured in Sunday’s fire on an offshore platform in the southern...
Kentucky Supreme Court Rules to Limit Governor’s COVID Emergency Powers August 24, 2021 By Bruce Schreiner The Kentucky governor’s efforts to aggressively combat COVID-19 suffered a landmark legal defeat Saturday as the state’s high court cleared...
Climate Change Exacerbated Germany’s Deadly Floods: Report August 24, 2021 By Laura Millan The heavy rains and floods that killed at least 220 people in Belgium and Germany this summer were made more...
NTSB: Bridge Crew at Fault in Anchored Ship’s Costly New Orleans-Area Crash August 24, 2021 By Janet McConnaughey The bridge crew’s lack of attention to a cargo ship’s position let it drag anchor and hit another anchored ship...
Ohio Roller Coaster Closed After Object Flies Off Ride, Injures 1 August 24, 2021 By John Seewer The world’s second-tallest roller coaster won’t open again this year after a person standing in line was hit in the...