Doesn’t this happen everywhere? Does anyone go to any E&O seminars? They stress this all of the time! Why are they just telling this to Hawaii? I think this should be a mandatory class for everyone who is licensed to sell insurance!!!! We don’t ever modify COI’s, without an underwriter’s consent, and I’ve worked here for almost 11 years. I’d hate to be the E&O carrier to the agents that modify without consent….hello?!?!?!?! Isn’t that just obvious?
At least once a week, when I tell someone I can’t provide something on a certificate, I will hear about “other agents” that do it. I recently told a woman there was no such thing as primary on the auto policy and she told me she had 400 certificates in her office that stated the auto was primary. I told her she had 400 incorrect certs! The point is, a lot of agents put anything on a cert, just to get the requestor off their back! Also, certs are often assigned to a clerical person who has little or no knowledge of insurance. I wish more of the commissioners would lay down the law, so we’d have a government official to point to when we say no!
This problem will continue to exist as long as there are no penalties to those parties who request COI’s that they know are incorrect. This certificate game is just that – a game. At least the Commissioner in Hawaii is giving the Hawaii insurance agents cover in refusing to issue such COI’s and putting those that do not heed that they do so at their own peril. In some states issuing a COI on other than a state approved form is illegal and as such maybe excluded in the agents E&O policy.
Many commercial carriers, in order to combat this have issued notices that they do not want to even see copies of certificates, nor do they inspect them and any inaccuracy is the producer’s responsibility. In some states, if a carrier does even a cursury inspection and misses one, they are forced to provide the coverage written on the certificate. I am glad the HAwaii Commissioner clarified it and wish 50 other commissioners did the same.
Doug is what is known in internet parlance as a “troll”. Trolls haunt message boards posting comments mere to incite response.
Truthfully, I like having him around, as he always makes the converstion more interesting because he takes an unconventional view that everyone overreacts to.
Doesn’t this happen everywhere? Does anyone go to any E&O seminars? They stress this all of the time! Why are they just telling this to Hawaii? I think this should be a mandatory class for everyone who is licensed to sell insurance!!!! We don’t ever modify COI’s, without an underwriter’s consent, and I’ve worked here for almost 11 years. I’d hate to be the E&O carrier to the agents that modify without consent….hello?!?!?!?! Isn’t that just obvious?
At least once a week, when I tell someone I can’t provide something on a certificate, I will hear about “other agents” that do it. I recently told a woman there was no such thing as primary on the auto policy and she told me she had 400 certificates in her office that stated the auto was primary. I told her she had 400 incorrect certs! The point is, a lot of agents put anything on a cert, just to get the requestor off their back! Also, certs are often assigned to a clerical person who has little or no knowledge of insurance. I wish more of the commissioners would lay down the law, so we’d have a government official to point to when we say no!
We design our own certs of insurance on our own agency form. That way we can make it say whatever we want. Its always worked for us.
WAY TO GO! HOPE YOU’RE PLANNING FOR EARLY RETIREMENT!
Well, Doug–you know what they say? “You can do whatever you want until you get caught.”
Amen, Certificate Queen! I call these “requestiors” all the time on it. You should see how fast they back off. Makes me shudder!
Doug, I can only hope you are being facetious…..I’d hate to be your E & O carrier! :)
This problem will continue to exist as long as there are no penalties to those parties who request COI’s that they know are incorrect. This certificate game is just that – a game. At least the Commissioner in Hawaii is giving the Hawaii insurance agents cover in refusing to issue such COI’s and putting those that do not heed that they do so at their own peril. In some states issuing a COI on other than a state approved form is illegal and as such maybe excluded in the agents E&O policy.
Many commercial carriers, in order to combat this have issued notices that they do not want to even see copies of certificates, nor do they inspect them and any inaccuracy is the producer’s responsibility. In some states, if a carrier does even a cursury inspection and misses one, they are forced to provide the coverage written on the certificate. I am glad the HAwaii Commissioner clarified it and wish 50 other commissioners did the same.
Ladies and gentlemen,
Doug is what is known in internet parlance as a “troll”. Trolls haunt message boards posting comments mere to incite response.
Truthfully, I like having him around, as he always makes the converstion more interesting because he takes an unconventional view that everyone overreacts to.