Where Carriers Are Investing Today, and What It Signals for Tomorrow

Overview

Carrier strategies are shifting: less disruption, more progress. In today’s market, that means rethinking priorities and focusing on meaningful, measurable outcomes.

This ReSource Pro research report explores where carriers are investing today—across traditional pillars like underwriting, claims, and core modernization, and transformational initiatives such as AI, data and analytics, and new business models. Backed by insights from carrier executives, the report brings clarity to what’s driving investment decisions and how industry leaders are positioning for what’s next.

Inside, you’ll find:

The top 14 strategic priorities segmented by small vs. mid/large commercial lines
How AI, data, and analytics are being deployed in underwriting, claims, and beyond
The real pace of transformation: what’s actually moving and what’s stalled
What the shift toward optimization over disruption means for your strategy

Get your complimentary copy of “2025 Strategic Initiatives: Plans and Progress in Commercial Lines” to benchmark your roadmap, identify gaps, and build a smarter strategy for 2025 and beyond.

Meet the Author