Seamless Recovery: Integrating Temporary Housing with Managed Repair

Overview

When disaster strikes, time is critical—not just for carriers managing complex claims, but for policyholders waiting to return home. Yet too often, temporary housing and managed repair are treated as separate services, leading to costly delays, inefficiencies, and increased costs.

This report unveils how unifying both services into one integrated solution streamlines claims from start to finish—resulting in faster housing placements, quicker repairs, improved estimate accuracy, and reduced ALE leakage.

🔍 Inside the Report

✅ The Problem: Disconnected housing and repair efforts slow down the recovery process, inflate costs, and frustrate policyholders.
✅ The Solution: A unified, data-driven approach that shortens downtime and improves claims accuracy by up to 15%.
✅ The Proof: Real-world results from over 300,000 annual repair assignments and 9,000+ displaced families successfully rehoused during the Aliso Canyon gas leak.
✅ The Advantage: Increased retention, improved ALE management, and 95%+ estimate accuracy—all while elevating the customer experience.

📊 Key Outcomes

• 5–15% improvement in nightly rate accuracy
• 4–8 day reduction in temporary housing duration
• 90+ Net Promoter Score
• 12–15% shorter displacement periods
• Five-year workmanship warranty on repairs

🚀 Why This Matters

In today’s competitive insurance market, policyholders expect a fast, compassionate, and transparent recovery process. With an integrated service model, carriers move from reactive to proactive—restoring homes and trust.

Discover how this model drives operational efficiency, elevates the policyholder experience, and provides a competitive edge for forward-thinking insurance carriers. Get the report now.