The Agency Manager-Employee Operations Gap and E&O Risk: Survey December 19, 2013 By Andrew G. Simpson Agency managers tend to have a rosier view of agency operations than their employees do, according to a survey that...
The Agency Producer Activity Gap and How to Close It: Survey December 11, 2013 By Andrew G. Simpson Agency producers are not spending enough of their time on the sales-related activities that they and their managers think they...
Link Between Agency Operations and Profitability: Do Agency Owners, Employees Agree? April 29, 2013 Agency and brokerage principals and CSRs and all other employees: You are invited to participate in a unique Agency Operations...
Exclusive: What Agency Operations Drive Agency Profitability? April 11, 2013 Agency and brokerage principals and employees: You are invited to participate in a unique Agency Operations & Profit Survey that...