Give Technology Some Credit for Happier Auto Insurance Customers October 28, 2019 Customer satisfaction with the auto claims process has apparently reached record levels, thanks in no small part to carrier investments...
Price Drives Auto Insurance Customer Satisfaction, Shopping Around: J.D. Power September 26, 2013 Rate increases are driving more customers to obtain competitive price quotes, while satisfaction with the buying experience is trending downward...
Auto Insurance Customer Satisfaction Drops Due to Rising Rates: J.D. Power June 24, 2013 Due to rising insurance prices and some unhappiness with policy offerings, overall customer satisfaction with auto insurance companies is down...
Customer Satisfaction with Auto Insurers at New High: J.D. Powers June 26, 2012 Overall customer satisfaction with auto insurance companies has reached an all-time high, according to the J.D. Power and Associates 2012...