Many Japan Firms Resist Telecommuting, Raising COVID-19 Risk for Call Center Staff May 5, 2020 By Makiko Yamazaki and Yuki Nitta Almost a month after Tokyo declared a state of emergency, dozens of call center employees for telecom KDDI Corp still...
After Call Center Delays MNsure Officials Vow to Hire Staff January 15, 2016 By Kyle Potter Officials at Minnesota’s health insurance exchange, MNsure, vowed to beef up call center staff for the final weeks of open...