Fewer Insureds Shopping, More Switching, Says JD Power July 24, 2025 Shopping slowed, but switching endures. That’s according to a recent report from J.D. Power, assessing insureds’ shopping habits for auto,...
With Digital Channels Insurers Impress Shoppers but Not Existing Customers May 25, 2023 Though insurers do a good job attracting new customers shopping for policies via their digital channels, they fall short when...
J.D. Power Survey Finds Auto Insurance Customer Satisfaction Has Eroded May 25, 2022 J.D. Power found in a recent survey that auto insurance customer satisfaction with price has plummeted, driving a surge in...