With Digital Channels Insurers Impress Shoppers but Not Existing Customers May 25, 2023 Though insurers do a good job attracting new customers shopping for policies via their digital channels, they fall short when...
J.D. Power Survey Finds Auto Insurance Customer Satisfaction Has Eroded May 25, 2022 J.D. Power found in a recent survey that auto insurance customer satisfaction with price has plummeted, driving a surge in...