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Allianz Unit Discussing Call Center Jobs Cuts in AI Transition
Nov 26 2025 // Allianz SE is in talks about potential job cuts at its assistance and travel insurance subsidiary Allianz Partners as it seeks to use more artifical intelligence. The cuts will likely affect call center positions, the...
AI + Human BPO: The New Model for Insurance Process Automation
Nov 26 2025 // In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s no longer the case. Today’s most successful...
Massive Wildfire Liabilities Push Utilities to Use AI to Stop Blazes
Nov 25 2025 // On the hunt for cheap and fast strategies to prevent deadly wildfires, utilities across the US and Europeare contracting with a handful of artificial intelligence startups to map wildfire risk along thousands of miles of...
How AI Could Reboot Britain’s Services-Heavy Economy
Nov 25 2025 // When accountants at mid-tier firm Moore Kingston Smith began using artificial intelligence to speed up their work, profit margins jumped. Colleagues in another team running checks against corporate fraud created a report...
Insurance Customers Skeptical About AI Processes and Benefits
Nov 25 2025 // While insurance consumers may be warming up to artificial intelligence, 68% say they believe the insurance company gets most of or all the benefits of AI adoption. AI is becoming more ingrained and accepted as part of the...
US States Take Aim at Data-Driven Pricing to Ease Consumer Pain
Nov 24 2025 // Even as the White House seeks to roll back state laws on artificial intelligence, states are pursuing an increasing number of bills to ban tech-driven pricing practices in an effort to bring consumers relief from high...
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