Insurers’ Financial Strength, Brokers’ Expertise Drive Satisfaction in Large Commercial Market: J.D. Power December 5, 2016 The profitability of an insurance company and the quality of advice given by an insurance broker makes the most difference...
Home Insurers, Agents Face Satisfaction Gap with Affluent Gen Y Customers September 22, 2016 Overall, home insurers are performing better in customer satisfaction as they compete more on improving the customer experience than on...