Operations News

Willis Launches Electronic Platform for Faster Premiums, Claims Payments

Willis Group Holdings has launched Willis Accounting, a new global electronic accounting platform designed to speed up cash flow and settle claims more quickly with carriers and clients. Following a successful pilot, Willis Accounting replaces traditional paper and email delivery …

UK Insurance Software Provider Innovation Group Wins Major Contract

British insurance software company Innovation Group said on Wednesday it had secured a 46 million pound ($72.3 million) contract with a major client, its third and biggest new business win this year. The deal, which will see Innovation’s products used …

AmWINS Forms Non-Standard Auto Specialty Division

AmWINS Group, Inc. has combined its various non-standard auto operating entities to create AmWINS Specialty Auto (ASA), a new operation within the AmWINS Underwriting Division. The combined entities include Newport General Agency (acquired in April 2010), American Southwest Insurance Managers, …

Cooper Gay Swett & Crawford Names Southwell to Head Group Operations

Cooper Gay Swett & Crawford (CGSC), the global wholesale and reinsurance brokerage group, has appointed Gavin Southwell as head of operations. He previously served as CGSC’s head of risk management. In his new role Southwell will “focus on providing best …

Venezuelans Threaten Mass Lawsuits for Faulty Breast Implants

Some 2,000 Venezuelan women are threatening to sue doctors, private clinics and distributors for faulty PIP breast implants if they do not get free replacements in one of the world’s hottest markets for plastic surgery. The image-conscious South American country …

Best Reports on Bermuda’s Challenges; Torus’ O’Donohoe Comments on Diminished Role

Willis North America Names Elliott as Operations Director

Insurance broker Willis North America has appointed Jeff Elliott as director of operations. He will be based in Charlotte, N.C. In this newly created role, Elliott will help refine Willis North America’s target operating model and oversee its major technology …

Capgemini/Efma Report Urges ‘Re-focusing,’ ‘Operational Efficiencies’

In their recently released 2011 World Insurance Report Capgemini and Efma explore how insurers can “dissect their business to identify opportunities that will make fundamental and lasting improvements to their core operations, with a focus on enhancements to claims transformation. …

Krisanits Joins Old National Insurance as Regional President

Frank Krisanits has joined Indiana-based Old National Insurance as its Evansville region president. He will lead the insurance teams in the tri-state area. Before joining Old National, Krisanits held senior management roles including chief operating officer, president and CEO at …

Marsh Agency Buys Georgia Benefits Brokerage

Marsh & McLennan Agency LLC reports it has acquired Strategic Benefit Solutions, Inc. (SBS), a $4 million benefits brokerage and consulting firm based in Alpharetta, Georgia. Terms of the transaction were not disclosed. SBS will operate within the Rutherfoord division …