Operations News

Reducing E&O Exposures: What Agents Need to Know

Data Breach, Privacy Claims and Certificates of Insurance Costly Exposures for Agents Insurance agents who fail to keep up with ever-changing legislation, regulations, policies and forms are opening themselves up to costly insurance errors and omissions (E&O) claims, and even …

People

Todd Kilkenny joined the Independent Insurance Agents of Texas (IIAT) as director of agency management resources. He will be responsible for developing, implementing and managing strategic agency management initiatives and programs to support the growth and development of member agencies …

AIA Shares Surge 17% on Trading Debut in Hong Kong

AIA Group Ltd surged 17 percent in its Hong Kong debut on Friday as investors, chasing exposure to Asia’s fast-growing life insurance business, piled into the record offering in the world’s hottest IPO market. The stronger-than-expected listing will be a …

Berkley: Country’s State of Mind Will Drive Economic Recovery

Economic recovery in the United States is now very dependent on the state of mind of the American public and its business leaders, according to William R. Berkley, founder, chairman and CEO of W.R. Berkley Corporation. “No one in Washington …

ACE to Acquire New York Life’s Operations in Hong Kong and Korea

ACE Limited announced that it has signed a definitive agreement to acquire New York Life’s Hong Kong and Korea life insurance operations for approximately $425 million in cash. ACE said the deal would expand its life insurance business “into two …

AIG Raises $17.9 Billion; Prices AIA IPO at Top of Range

AIA, the Asian life insurance arm of AIG, raised $17.9 billion by pricing its Hong Kong IPO at the top of its range, as investors piled into a company with a wide footprint across rapidly growing Asia. The pricing of …

UNICO Group Named WorkComp ‘Agency of the Year’

The Institute of WorkComp Professionals has named the UNICO Group of Lincoln, Neb., its “Agency of the Year.” “The UNICO Group has done a superb job showing employers that they can save money by working with well-trained Workers’ Compensation specialists,” …

Travelers Implements New Trucking Form in Response to CSA 2010

In 2011, the Federal Motor Carrier Safety Administration (FMCSA) will fully implement its new program, Comprehensive Safety Analysis 2010 (CSA 2010). Travelers is helping its trucking industry customers prepare for the coming changes by introducing a new coverage form for …

The Power of More

Why the Time is Right for Agency Networks They go by many names — networks, alliances, franchises, clusters and aggregators — but all have similar goals. Aggregator groups have been around the insurance industry for more than three decades but …

Home Insurance Customer Satisfaction Declines But ‘Bundlers’ Happy

Overall customer satisfaction with homeowners insurance companies has declined to the lowest level in five years, primarily due to decreases in satisfaction with policy offerings and customer service, according to the J.D. Power and Associates 2010 U.S. National Homeowners Insurance …