The Progressive Group of Insurance Companies has opened its second service center in the Phoenix area that is designed to...
Operations News
Navigators Pro, a division of Navigators Management Company, now offers its employment practices liability policyholders with access to an online...
St. Paul Travelers launched “Quick Quote,” an online rating tool that provides quoting and binding capabilities for standalone equipment breakdown...
Nearly five years ago, a group of program specialists gathered in Tempe, Ariz., for the first summit meeting of a...
As individuals, the easiest way to see how well you are performing is to compare yourself to others. We all...
Are great CSRs born or made? Is customer service an inherent ability such as musical talent—where some have it and...
Citizens Property Insurance Co. CFO Terri Slack announced June 23 that a $3.05 billion bond issue, believed to be the...
GAO estimates around $1 billion ‘improperly’ handed out 10 Let the towing begin Thousands of abandoned cars to be removed...
Swett & Crawford Group, based in Atlanta, Ga., has named Elizabeth Edelman, J.D., general counsel. Edelman comes from RBC Centura...
As reports of computer security breaches proliferate — the latest being the federal government’s snafu that put millions of veterans...