The true integration of agency management systems with carrier systems may be on the horizon—but current market dynamics make it...
Operations News
From the consumer’s perspective, the insurance industry often seems schizophrenic about service. Who do you contact for help on routine...
The Florida legislature wrapped up its annual session last Friday night, giving final approval to key measures that will add...
Based on the many conversations I’ve had with agents, I think it is safe to say that they are sick...
Auto, home and small business policies are virtually identical, according to most of the people who buy them. It doesn’t...
Redwood City, Calif.-based ABD Insurance and Financial Services recently announced several new appointments. Sam Jones Sam Jones will become president,...
Like sands through the hourglass, so are the days of our lives.” With those melodramatic words, the longest-running soap opera...
“Kentucky.” “Georgia.” “South Carolina.” “New York.” Conversing with Jim Masiello during a break at his company’s business meeting is a...
The more things change, the more they … you guessed it—the more they stay the same. See? Even that saying...
Based on the many conversations I’ve had with agents, I think it is safe to say that they are sick...