What is customer service? Customer service in an insurance agency is made up of four specific functions: Processing, Professional Advice,...
Operations News
If it’s been awhile since you tried InfoCentral or if you’ve never tried it, you’ll want to take advantage of...
Over 1,900 Applied Systems users came together in New Orleans for the 18th Annual ASCnet 2003 TENCon Convention Sept. 10-13....
Nuts & Bolts: Western Security Surplus Insurance Brokers Inc. (WSS) recently added a new market that will enable WSS to...
Cost containment in the California workers’ compensation market can be difficult, but particularly if an organization is using an outdated...
LOMA and the American Institute for CPCU/Insurance Institute of America (AICPCU/IIA) have partnered to offer a new property-casualty concentration in...
Over 1,900 Applied Systems users came together in New Orleans for the 18th Annual ASCnet 2003 TENCon Convention Sept. 10-13....
Perpetuation planning should begin as soon as the business is acquired. While immediate action is not necessary, there should be...
The American Insurance Association (AIA) has commended Pennsylvania Gov. Edward Rendell for signing legislation (SB 8) that reportedly makes significant...
The New Jersey Young Insurance Professionals will offer members and non-members lessons in learning to take control of an overwhelming...