Operations News

Irish Insurer to Use IIABA’S Best Practices Program

Ireland’s Hibernian General Insurance, the country’s largest p/c insurer, has entered into an exclusive two-year agreement to license and distribute two of the IIABA’s “Best Practices” tools to Ireland’s estimated 1,000 brokers. The program “provides independent agents and brokers with …

Progressive To Provide Agents “Real-Time Policy Billing Information” with Applied Systems Link

Ohio-based Progressive will make billing information available to its authorized, independent agents who use Applied Systems software across the country. “The information transfer will be facilitated by IVANS Transformation Station™ application, the industry’s managed Internet data exchange for insurance real-time …

Agency IdeasĀ® Launches Redesigned Web Site

Cary, N.C.-based Agency IdeasĀ® announced the comprehensive redesign of it’s flagship website: www.agencyideas.com. “The site is now organized into sections: Sales & Marketing, Cross-Selling, and Producer Management. Each area contains an innovative collection of resources to advance the growth of …

AcroSoft Provides Document Management, Workflow Solutions to Farmers Alliance Mutual

AcroSoft of Columbia, S.C., announced that Farmers Alliance Mutual Insurance Company is in live production in the Claims Department with AcroSoft’s AcroSure solution for document management, imaging, and automated workflow. This suite of products is designed specifically for the property …

Gov’t, Insurers Tout Cyber Coverage

Recently, the White House unveiled the national plan to Secure Cyberspace, an initiative urging insurers and companies to assess and manage exposures to cyber risk. Among other things, the plan calls for developing new best practices and standards for this …

Agency Management. Anytime, Anywhere…

Recent times have been good for many insurance agencies. But with increased sales comes an increase in support and service requirements and an increase in market conduct issues. Many organizations have begun to recognize the potential of wireless technologies in …

Mendoza, Group Levies Charges against Garamendi

GOP Nominee for Insurance Commissioner, Gary Mendoza, was joined recently in Sacramento by Jon Coupal, president of the Howard Jarvis Taxpayers Association, at a press conference to highlight the alleged gross mismanagement of the Department of Insurance during John Garamendi’s …

Agency Management, Anytime, Anywhere

Recent times have been good for many insurance agencies. But with increased sales comes an increase in support and service requirements and an increase in market conduct issues. Many organizations have begun to recognize the potential of wireless technologies in …

Technology Outsourcing’ Exploring ASPs, xSPs

Technology and innovation advance continuously, and it is difficult, if not impossible, for insurance companies to stay abreast of emerging technologies. In fact, carriers may not only fall behind, but they could even risk developing and sustaining a competitive disadvantage …

A Real World Experience: Past & Present

AMS introduced AfW Online in the spring of 2000 and Sagitta Online in the fall of 2001. In terms of benefits to the agent community, it was hoped the online offerings would be an option for those interested in outsourcing …