Operations News

Cumberland Technologies and AMS Services Announce Integration of Bond-Pro® with AMS Sagitta Browser

Cumberland Technologies Inc., surety automation vendor and owner of Cumberland Casualty & Surety Company, and AMS Services, Inc., a developer of agency management systems, announced the integration of the Bond-Pro® surety automation system with the Sagitta Browser management system. For …

NAII Survey Reveals Insurers Use Internet to Enhance Customer Service

According to the results of a recent study, property/casualty insurers are no longer using the Internet to simply provide information to customers and prospective policyholders, they are using the web to offer clients and prospects a variety of value-added services. …

ACORD Honors InsureHiTech, Royal & SunAlliance USA at Tech Conference

InsureHiTech, an eBusiness property/casualty insurance portal designed for mid-sized technology clients, and Royal & SunAlliance USA received the ACORD XML Implementation Champions Award for Property & Casualty at the ACORD Technology Conference. The award honored InsureHiTech and Royal & SunAlliance …

NATIONAL Hartford Financial Services Group, Travelers and IVANS Receive Awards at ACORD Conference

The Hartford Financial Services Group was honored with the AL3 Upload Company of the Year award for total agent implementations and an XML Implementation Champion award presented during a ceremony at the ACORD Technology Conference 2001. In addition, Travelers Insurance …

InsurePoint, nekema.com Announce Merger Plans

The property/casualty insurance e-commerce companies InsurePoint and nekema.com announced their intention to merge. The new company will adopt the InsurePoint brand for its insurance offerings and will target the leading commercial lines competitive marketplace for agents/brokers and carriers, in addition …

Good People = Success, Progressive Study Finds

A new survey by Progressive Insurance revealed that independent agents feel an agency’s employees are the key factor to its success. The survey, which polled 702 of Progressive’s authorized independent agents countrywide, aimed to uncover which factors contribute most to …

IBM Joins Insurance Industry Standards Group

IBM today announced it had joined the insurance industry’s nonprofit standards organization ACORD (the Association for Cooperative Operations Research and Development). In joining ACORD, IBM brings its brings global leadership in driving adoption of open technology standards, such as XML. …

The Big ‘I’ Goes to Washington

It was a new year, a new administration, and a new round of visits on Capitol Hill. Although not as critical a legislation year as past years, the issues remained as pressing as ever, and the 800 attendees of the …

PHICO Group Downgraded

A.M. Best Company downgraded the financial strength rating (FSR) of The PHICO Group of Mechanicsburg, Pennsylvania, from “B++” to “B.” The rating outlook is negative. The rating action applies to the PHICO Group’s three pool members, led by PHICO Insurance …

Young Brokers & Agents Conference Balances Learning and Networking

Early June in the desert will have some extra sizzle when the Insurance Brokers and Agents of the West hosts its 26th Annual Young Brokers and Agents Conference in Rancho Mirage, Calif. Rick Dinger, chairman of the Young Brokers and …