Operations News

Putting Life Back in Your Agency

Traditional P&C Agencies Should Consider a Life Department for Increasing Profits, Retention Insured households carry more coverage than ever before, but at the same time the insurance industry is reaching fewer U.S. households. On average, households own twice as much …

Surplus Line Association Sets Premium Record in 1999, LOOKS AHEAD IN 2000

After processing a record $1,524,697,215 in premiums during 1999, the Surplus Line Association of California (SLA) continued to post an increase in premium volume through May of 2000. The overall numbers imply that the SLA is on the right track …

2000 Outstanding CSR of the Year State Award Winners Announced

The Society of Certified Insurance Service Representatives and the Society of Certified Insurance Counselors have announced the selection of the state winners of the 2000 Outstanding CSR of the Year Award. The award originated in 1991 to recognize the contributions …

Technology is Your Slave, Not Your Master

The exhibit hall at the ACORD Technology Conference in Orlando last month would have made your head spin. On the one hand, technology is increasingly complex and sophisticated. On the other, it becomes easier when you keep the focus on …

InsWeb to Expand Online Agency Operations

InsWeb Corp announced planned expansion of its online insurance agency operations and implementation of a variety of cost-cutting measures. Mark Guthrie, COO of InsWeb, was promoted to also serve as president of the company, in which capacity he will assist …

Brown & Brown, Inc. Acquires Bowers, Schumann & Welch

Brown & Brown, Inc. has acquired Washington, N.J.-based Schumann & Welch. The transaction was effective June 1, 2000. Bowers, Schumann & Welch is a commercial lines insurance agency with offices in Washington, New Jersey and Bethlehem, Pennsylvania. The agency management …

Who’s Who Across Texas: Local Associations at Work

Its grass roots girth is what makes the independent Insurance Agents of America such a powerful lobbying entity and enduring organization. Its bottom layers, constructed of local associations across the nation, includes agents from both metropolitan and rural areas. Texas …

Agent Indemnification: How Not to Get Burned

Once in a blue moon, the Supreme Court of Texas decides a case that squarely pertains to insurance agents. On April 20, 2000, Justice Alberto Gonzales, writing for a unanimous court, decided an odd one, with potential significance. It concerned …

Hilb, Rogal and Hamilton Co. Enters Pacific Northwest Market

Hilb, Rogal and Hamilton Company has acquired substantially all of the assets of Granite Insurance Services, an insurance agency in Portland, Oregon. The acquisition establishes HRH’s initial presence in the Pacific Northwest as an insurance broker for middle-market businesses. In …

Keeping the creepy crawlies out of your system

For those of you who keep archives of IJ, you’ll notice that almost one year ago (to the day of writing, actually) I wrote a column talking about viruses and worms. Creepy, isn’t it. At the time, I was talking …