Operations News

Online Certificate Systems Reap Benefits for Agents and Consumers

Large commercial insurance agencies, issuing perhaps tens of thousands of certificates of insurance per year, often face a dilemma: how can the process be made more efficient and effective? However, technological developments over the past few years have resulted in …

ACORD Technology Conference 2000 To ‘E-merge’ in Orlando

Evolve, Emerge, E-magine” will be the theme of the ACORD Technology Conference 2000, to be held at the Contemporary Resort Hotel at Disney World in Orlando, Fla., May 21-24. Rick Gilman, vice president-communications for ACORD, noted that this year’s theme …

Getting Automated: How One Agency Streamlined Its Work Flow

In today’s fast-paced, high-tech world, an agency management system-one that is built with technology that defines the future of the insurance automation industry-is a crucial part of an independent agency’s success. “You have to be automated,” said Paul Hammack, vice …

Agency Management Systems In Their Own Words

Very few agencies tell short stories about agency management systems. It’s usually more of a trial-and-error tale that includes a series of purchases, regret and, in many cases, a happy ending that is contingent on finally finding the product right …

Agency Management SystemsIn Their Own Words

Very few agencies tell short stories about agency management systems. ItÕs usually more of a trial-and-error tale that includes a series of purchases, regret and, in many cases, a happy ending that is contingent on finally finding the product right …

Independent Currents: SEMCI, Paper-Free this Century’

Sure, independent agencies offer a choice of markets. That’s a nice benefit. But it also means you must key in customer information more than once in different formats and screens to accommodate the various companies. Add to that the agency …

CIGNA, Answer Financial Enter Marketing Agreement

CIGNA Group Insurance has aligned with Answer Financial, a privately owned developer of a financial services portal, to offer a 24-hour desktop insurance and financial services supermarket to company consumers nationwide. The alliance allows CIGNA Group and Answer Financial to …

Brady, Chapman, Holland Finalizes Plans To Spin Off Personal Lines Department

Brady, Chapman, Holland, one of the largest independent agencies in the state, is putting the finishing touches on a deal to turn its personal lines department into a wholly owned subsidiary. The deal, expected to be finalized sometime before May …

Kenny Waldt is Banking on his Future

Meet Kenny Waldt, independent agent from Houston. When I last checked in, back in November, he was toying with selling his $1.2 million revenue agency to a bank. Feeling pretty righteous about the value of his agency, he said: “They’re …

Agent-Friendly E-Commerce Meeting

Top agent leaders of the largest agency management system users groups met at the Independent Insurance Agents of America national headquarters April 19 to share common interests in technology. The meeting, the ACT Agency Management System Users’ Group Leadership Summit, …