outsourcing News

3 Industry Veterans Relish Fresh Start for Their Latest Legacy-Free Ventures

Although the insurance market is awash with capacity and competition, two new specialty companies—a re/insurer and a broker—formed earlier this year, aiming to create something new and different for their clients. First, well-known industry veterans Stephen Catlin and Paul Brand, …

Patriot National Buys Software Firm, Vikaran, and India Development Unit

Florida-based workers’ compensation outsourcing services firm Patriot National Inc. has acquired Vikaran Solutions, a Chicago-based insurance technology company, and its Pune, India-based software development center, MPCS. The company said total purchase price for both entities is approximately $10 million. The …

Patriot National Begins IPO

Fort Lauderdale, Florida-based workers’ compensation services provider Patriot National Inc. today launched an initial public offering of 8,315,700 shares of its common stock. The initial public offering price is currently expected to be between $16.00 and $18.00 per share. Patriot …

Travelers Cancels ExlService Outsourcing Contract, Citing Confidentiality Breach

Travelers Cos., the property insurer in the Dow Jones Industrial Average, ended a contract with ExlService Holdings Inc. after the vendor’s employees violated confidentiality policies. The staff shared a “procedural document” externally, according to a regulatory filing today from New …

How Process Improvement Drives Agency Profitability

To boost their profitability, agencies make investments all the time in people and technology, as well as in other businesses through acquisitions. But Dan Epstein, CEO of ReSourcePro, says there is another often overlooked source of improved profitability buried in …

Outsourcing Failures Now in Top 3 as Causes of Supply Chain Disruption

According to a survey of 532 organizations from across 68 countries and 14 industry sectors, conducted by the Business Continuity Institute (BCI), supported by the Zurich Insurance Group. “outsourcing failure is now a significant cause of supply chain disruption.” In …

Louisiana Governor Asking for Vote on Health Insurance Outsourcing Plan

Gov. Bobby Jindal’s administration is returning to lawmakers this week to ask for approval to outsource a state employee health insurance plan. Jindal’s top budget adviser shelved a vote recently when it became clear the contract between the Office of …

Domestic Outsourcing Services for Insurance Agencies Launched in Texas

Independent Insurance Agents of Dallas (IIAD) Staffing Services division has teamed up with Work At Home Vintage Employees LLC (WAHVE) to provide domestic outsourcing services to supply back-office support to insurance agencies across the state of Texas. The joint venture …