Small Businesses to Commercial Insurers: ‘You’ve Lost That Loving Feeling’ August 11, 2014 Insurers writing predominantly personal lines of insurance do a better job in satisfying their small business customers than insurers focused...
Agents Who Understand Customers’ Businesses Boost Commercial Insurers: J.D. Power September 3, 2013 Small commercial lines insurance customers most value having an insurance agent or broker who completely understands their individual business and...