workers compensation technology News

Small Businesses Want More Self-Service Workers’ Comp Tools: Survey

Nearly a quarter (23 percent) of America’s small business owners believe workers’ compensation carriers could improve their customer service if they offered more online or self-service tools. Better communication and faster claims resolution also topped the list of small businesses’ …

Top Technology Investments of Workers’ Compensation Carriers: Novarica

Workers’ compensation insurers are looking to technology to deliver operating efficiencies, underwriting insights and product development as they navigate a fragmented market with high sensitivity to state regulation, According to technology research and consulting firm Novarica in its latest report, …

How Technology Is Changing Workers’ Compensation

New technologies are improving workers’ compensation programs in everything from communications and training to health care delivery and claims, according to experts. Tom Ryan, market research leader for Marsh’s Workers Compensation Center of Excellence, speaking during a recent Marsh broadcast, …

Patriot National Buys Software Firm, Vikaran, and India Development Unit

Florida-based workers’ compensation outsourcing services firm Patriot National Inc. has acquired Vikaran Solutions, a Chicago-based insurance technology company, and its Pune, India-based software development center, MPCS. The company said total purchase price for both entities is approximately $10 million. The …