Nationwide Tops List of Least-Complained About Insurers in New York

October 26, 2010

Insurer Nationwide is the least-complained about personal auto insurer in New York’s $10 billion auto insurance market, according to newly released ranking of 167 companies by the state’s Insurance Department.

Long Island Insurance Company ranks worst among insurers writing $1 million or more in premiums based on the number of consumer complaints upheld against auto insurers.

The rankings, which use 2008 and 2009 data, are based on the number of consumer complaints upheld by state regulators against insurers in relation to the volume of the insurers’ businesses.

Nationwide was the largest of the 51 insurers that did not have a single complaint upheld by regulators. Long Island Insurance ranks 165 on the overall list and last among insurers with $1 million or more in premiums. The company had 265 complaints upheld against.

There were 6,808 complaints were closed in 2009 against auto insurance companies. Nine-hundred sixty-six complaints were upheld in favor of consumers, while 3,738 complaints were withdrawn or not upheld, and 2,104 were ruled as “question of fact” cases, which are not counted against insurers.

2010 Ranking of Personal Auto Insurers in New York

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Latest Comments

  • May 9, 2011 at 1:50 pm
    Nat says:
    I can't think of a case where NW has never NOT paid a claim: Personal or Commercial. Or where the insured ever was not satisfied. However, I'm sure it can happen. For a real ... read more
  • November 15, 2010 at 8:40 am
    NotNationWide says:
    Insurers need to be aware that Nationwide pick and choose what they pay...they will pay some of your claim but not all they pull that wear and tear bit and you have to end up ... read more
  • November 15, 2010 at 8:34 am
    NationwideScam says:
    Such a load of crock google nationwide complaints and you will see all the complaints brought against them.
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