Cases filed with the Maine Bureau of Insurance in 2015 resulted in nearly $1.5 million in recovered funds for Maine residents, according to Maine Insurance Superintendent Eric Cioppa.
More than $1.2 million was recovered by the Bureau’s Consumer Health Care Division, and more than $260,000 was recovered by the Property and Casualty Division, Cioppa said.
In 2015, the Bureau fielded more than 6,400 inquiries and investigated more than 800 complaints.
The Bureau’s Property and Casualty Division, which assists consumers with questions involving auto and homeowners insurance, handled 3,209 inquiries and 274 written complaints.
The Consumer Health Care Division, which assists with questions involving health-related insurance products that include individual and small group health, life, long-term care, Medicare supplement and annuities, received 3,205 inquiries and 534 written complaints.
“The Bureau of Insurance takes its responsibility to address cases from consumers and businesses very seriously,” said Maine Gov. Paul R. LePage.
“These recoveries in 2015 generally represent claims that were initially denied or delayed, although some were recovered on behalf of individuals who were sold inappropriate policies or who were otherwise victims of illegal sales practices,” LePage said.
“The Bureau’s role is to regulate the insurance industry in Maine,” Cioppa added. “One of its responsibilities is making sure claims are appropriately processed and paid in a timely way.
Source: The Maine Bureau of Insurance