The Independent Insurance Agents & Brokers of America is encouraging all members of the independent agency system to take part in the ACORD-User Groups Information Exchange’s (AUGIE) benchmark Agency Technology Survey.
This survey is available now through March 1 at www.augiesurvey.org. It will answer many questions carriers and vendors were asking about agency technology needs, updating a 2002 survey.
“The 2002 survey spurred industry-wide reforms,” said Jeff Yates, executive director of the Agent’s Council for Technology. “I hope this year’s survey has as much of an impact. The last survey helped to bring about improvements to a number of issues, including commercial lines download, real-time rating, and communication between agents, vendors, carriers and associations.”
“The more agents and brokers who take part—the better,” added Robert Rusbuldt, CEO of the Independent Insurance Agents & Brokers of America. “This is how you get your voice heard, and make your opinion count. This is a great opportunity for participants in the independent agency system to collaborate so we can all do our jobs better and more effectively serve Main Street America.”
Results will be announced in May at the ACORD LOMA Insurance Systems Forum in time for carriers and vendors to plan for 2007 and beyond.


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