Startup Auto Insurer Root Expands by 2 States, Pairs with Lyft on Rental Coverage

July 6, 2017

  • July 6, 2017 at 2:11 pm
    Eddie Hall says:
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    “The claims experience is notoriously bad. You’ve just gotten into an accident and now you have a mountain of paperwork, agents with questions and the added bonus of no car.” What planet does Alex Timm, co-founder and CEO of Root live on? Today the claims process is easier than it’s ever been. I start a claim by sending basic info to the company electronically and before the end of the day or first of the next day a claims rep has made arrangements for a rental car, which is billed directly to the company, and settled the claim. This is more bovine scatology by the disruptors.

    • July 7, 2017 at 5:31 am
      Bob says:
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      They write as much premium as a small agency according to the Ohio DOI financials.

  • July 6, 2017 at 8:32 pm
    Steve says:
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    How many states of girth will approve Root’s rating scheme? It will be interesting to see the negotiation dynamic between engineers and regulators. Also, it’s interesting to see how quickly the company is willing to entertain catastrophe exposure with a state like Oklahoma. Apparently really good drivers must know more about avoiding hail and tornadoes.



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