National News

Average Claims Experience Not Enough to Retain Customers: Accenture

Although a large majority (86 percent) of home and auto insurance customers who have submitted a claim in the past two years are satisfied with how it was handled, 41 percent of those who have submitted a claim are still …

Kentucky OxyContin Case Against Purdue Pharma Leads Fight Over Opioid Abuse

No one rises as Circuit Judge Steven Combs enters his courtroom in Pikeville, Kentucky. Combs wears a white shirt and yellow tie, no robe. Lawyers approach the bench as their cases are called, shake the judge’s hand and exchange small …

Western World CEO Mulligan to Retire; COO Livingston to Succeed

Thomas F. Mulligan, president and chief executive officer, of Western World Insurance Group announced that he is retiring effective Jan. 1, 2015, after 33 years of continuous service. While Mulligan will continue to participate on the Western World board of …

Guardrail Maker Trinity Faces Oct. 31 Deadline for Safety Plan

The U.S. said Trinity Industries Inc. must provide a crash-test plan by Oct. 31 following a verdict yesterday that the guardrail system maker duped the government by hiding changes to its product. A Texas jury found yesterday that Trinity had …

Starr Launches Cyber Security & Privacy Risk Response on a Primary Basis

Starr Companies has launched Security & Privacy Risk Response, a cyber insurance offering that contains coverage for both first- and third-party costs. It is available on a primary basis and supplements Starr’s existing excess cyber insurance capabilities. The product covers …

IICF’s Early Literacy Campaign with Sesame Workshop Inspires Parents, Industry

It’s been about a year since Elmo and Cookie Monster became part of an industry-wide effort by the Insurance Industry Charitable Foundation (IICF) to promote early literacy, and it isn’t just the kids who have shown their love for the …

Travelers’ Profit Up 6% for Q3 on Investment Income, Lower Cat Losses

The Travelers Companies Inc. today reported net income of $919 million for the quarter ended Sept. 30, 2014, up more than six percent compared to net income of $864 million in the prior year quarter. Operating income in the current …

CPCU Society Elects Leadership Council Members

The CPCU Society elected Leadership Council members for 2014–15 at its annual meeting recently in Anaheim, California. The CPCU (Chartered Property Casualty Underwriter) Society provides resources, educational programs and leadership opportunities for its 23,000 members in the property/casualty insurance industry. …

Update on Ebola in U.S.: New CDC Protocols, Rapid Response Team, Czar

The United States issued stringent new protocols on Monday for health workers treating Ebola victims, directing medical teams to wear protective gear that leaves no skin or hair exposed to prevent medical workers from becoming infected. The new guidelines from …

SterlingRisk Insurance Launches Aircraft Business Income Cover

SterlingRisk Insurance, a privately-owned brokerage based in Woodbury, N.Y., has launched aircraft business income coverage designed for both the aircraft owner and operator to protect their expected charter revenue from loss due to unscheduled maintenance and cancelled flights. The product …

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