Georgia Insurance Commissioner Ralph Hudgens’ office announced that in the first six months of 2012, state regulators assisted 4,100 Georgia consumers settle disputes with their insurance companies, returning $4 million in insurance claims to policyholder.
“Investigators in our consumer services division helped consumers and businesses retrieve $4,000,453,” Commissioner Hudgens said. “Many of the consumers who called my office had claim disputes with insurance companies, and our investigators were able to secure a settlement favorable to the consumer.”
The commissioner reminded Georgia consumers that claims specialists in the department’s consumer services division can help with problems in life, health, auto and homeowners insurance. Consumers can also call even if they just want their insurance policy explained or reviewed.
“My consumer services division takes calls Monday through Friday from 8 a.m. to 6 p.m., to offer the convenience of assisting consumers by phone after traditional working hours, Commissioner Hudgens said.
Consumers with insurance questions or problems can contact the consumer services division at 404-656-2070, or toll-free at 1-800-656-2298. They can also file a complaint via the department’s website at www.oci.ga.gov.