April 19, 2017
I’ve been on both sides of the desk, having a conversation that neither of us wanted to have. I’ve been the leader who needed to address an issue and I’ve been the person that has the issue that needs to …
February 13, 2013
A Massachusetts physicians and hospitals association this week provided an update on the state’s implementation of the Communication, Apology, and Resolution (CARe) program. The Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI) is an organization formed in 2012. …
