Personal lines insurers have only one option when it comes to growing their business: they must steal market share from competitors. That’s because each year brings very few new customers. Only about two to three percent of personal lines customer …
The deductible is such a familiar part of insurance that everyone thinks that they know everything about them. Yet, our customers have a different perspective on them. Our customers think that the deductible is just a way for us to …
More than half of small fleet managers are likely to stay with their current insurance carriers rather than switching if their insurer offers usage-based insurance (UBI) programs, according to a new survey by analytics firm Lexis Nexis. If an alternate …
Travelers Cos. Inc.’s quarterly profit handily beat Wall Street expectations as it charged more for insurance coverage while holding on to its customers, sending its shares up as much as 5 percent to an all-time high. Travelers, a Dow Jones …
The auto insurance shopping rate has reached the lowest point in the past five years, with only 25 percent of insurance customers indicating they shopped for a new insurer in the past 12 months, down eight percentage points from 2011, …
