Florida Consumer Advocate Robin Westcott News

Florida Consumer Advocate Westcott Resigns for Job with Industry

Florida’s Consumer Advocate Robin Westcott has resigned to become the vice president of the American Association of Insurance Services, an Illinois-based industry organization that develops standardized forms and rating information for 700 property/casualty insurers. Westcott, an attorney, handed in her …

Florida Consumer Advocate to Review Insurers’ Homeowners Claims Handling

Florida’s insurance consumer advocate is launching a group to look at how insurance companies are handling claims from homeowners. Robin Smith Westcott said she is creating a working group to come up with recommendations, including whether legislators should change state …

Florida Consumer Advocate Hits Use of Past Credit History to Deny Claims

Florida’s consumer advocate is calling for an investigation into insurers using homeowners’ past credit history to deny claims and cancel policies even though the homeowners have paid premiums for years. Florida Consumer Advocate Robin Westcott said some property insurers are …