Webcasts

Summary:

Research Shows Impact of Customer Engagement

Customer Engagement is the key to retaining and growing your customer base, according to recent research commissioned by KBM Group. When asked about their views on their relationships with their Property & Casualty insurance carriers, respondents who were more engaged through relevant interactions and communications with their insurance company were more likely to renew their policies and/or purchase others.

Join us for this free webcast that reveals the research results and learn how a customer engagement strategy can:

• Increase cross-sell for consolidation or purchases of additional policies
• Reduce "shop-around" activities at renewal
• Increase loyalty so even price increases won't matter
• Create trust with your policyholders

Find out how can your company make customer engagement pay off!

Summary:
Individual HVAC claims may not seem significant, but over time those loss costs add up. Fortunately, Donan now offers Lightning Investigation, on-site failure analysis of residential and light commercial HVAC units. Join us for a free webcast to find out more about:

• Fixed-price investigations available in 17 states
• Our full-time, specially trained forensic technicians
• Data-driven projections of loss cost mgmt potential